Our experience with Slaughterbeck was exceptional! Slaughterbeck replaced our 20 year old Marmoleum floor in our kitchen. Sheri, the estimator, was spot on in the cost and materials needed with very little excess remaining which saved us a few dollars. Michael and Mason were master crafters! They were fast, efficient and detailed. Their recommendations to slightly adjust pattern and modified metal floors strips enhanced the final outcome.
They were super considerate of our house! They gently removed the appliances and returned all of the base boards and cabinets moldings n their previous condition.
My experience is only going into the store and viewing their selection. The staff was very friendly and knowledgeable. They also have a great selection of samples to view. We were interested in marmoleum and they had many samples we could view. And they took the trouble of ordering larger samples from the manufacturer and having them shipped to our house.
Slaughterbeck in Campbell did a great job refinishing our very old hardwood floors found under wall/wall carpet!
Slaughterbeck - They are really good. Very patient and really explain the pros and cons of each type of floor so we can make an informed choice. They are located in Campbell.
I’ve used Slaughterbeck flooring and been very satisfied
Slaughterbeck Flooring did an excellent job replacing our old, worn oak floors with new oak. Happy to have you come take a look, if you'd like to see their work.
Slaughterbeck in Campbell. Reasonable prices and top-notch quality. I had them refinish a 50-year-old oak floor in my living room and a couple years later add a new matching floor in my kitchen. Could not be happier with the work that they did.
For your hardwood floors call Slaughterbeck Floors. They are the best. Ask for Paul the owner. He has many years in the industry and is extremely knowledgeable and honest. You will be very happy with them.
Slaughterbeck Floors - they are amazing. Ask for the owner Paul. He has so much experience, is very knowledgeable and honest. You will not be unhappy.
I had used Slaughterbeck Floors 3 times since 1990, so I knew the quality of their work and I trust them completely. After a full home remodel, completed in November 2023, I noticed that the company hired by my contractor to refinish my 80 year old oak floors did an awful job, almost ruining the wood. There were ripples on the floors throughout the house, sanding circle scuffs at the doorways, and holes and flaws pretty much everywhere that had not been filled. In addition, there were gouges in the kitchen area where the workers had dragged appliances into place. It was a mess. I called Slaughterbeck and Paul came out to access the issues and agreed to take on this very challenging "fix" job. He put one of his best guys on the job which I appreciated so much. Dominic was AMAZING! He turned a really bad situation into a beautiful floor. His expertise was evident in every aspect of his approach. From educating me about the issues he saw, proposing solutions to fix the issues, and communicating with me through the entire process. The result was incredible. I am so happy with the result and with the experience I've had with Slaughterbeck every step of the way. Fantastic customer service, knowledgeable and talented staff, and craftsmen who really care about getting it right. Thank you to the entire company for helping me with a really difficult issue.
Showed up on time. Were professional in every way while they were in my house. Did a good job on promised schedule at a reasonable price. They refinished the oak floors that had been under carpeting for 50 years. My wife is thrilled with the results. Note: We are about to gut our kitchen and I intend to have Slaughterbeck install new floors as part of the makeover. Can't give greater praise than to hire them for another job.
We looked at 6 or 7 other flooring places, and were most impressed by Slaughterbeck's showroom. They have a fantastic selection, and their staff is friendly and knowledgeable. They were able to install our carpet and wood flooring earlier than expected, and their installation crew for both was fantastic. I have done several remodeling projects, and I am hard to please, but I will use Slaughterbeck Floors for all of our future flooring projects, and continue to highly recommend them!
If you need flooring in the Campbell, head over to Slaughterbeck Floors first! They provide a variety of flooring services and they are a Spotlight Dealer for Hallmark Floors products meaning that they carry all of our Hardwood Collections. At Slaughterbeck Floors they pride themselves in educating their customers. They explore questions with them because they're trying to get the right floor for the customer both aesthetically and structurally. We highly recommend them for your flooring needs!
Loved working with slaughterbeck on my bedroom carpet--just waiting until I have budget to hire them for hardwood in the living room!
Joan and crew are wonderful to work with. We love our hardwood floors. We decided to stay pretty traditional (red oak), but we had a couple places that needed accent strips. Joan helped us deal with a tricky step down into the living room that could be easily missed because of the line of sight brought your eye to the back yard. She came up with a Brazilian hardwood (I do not remember the species) that made the step much more noticeable and helped us to make sure guests would not trip or fall down the step. She incorporated the same wood around the brick fireplace as a visual barrier before the slightly elevated red bricks. She suggested it would help act as reminder to not stub your toes in the mornings. She was right: so far no toe stubs!! The floors look great to this day in spite of us getting a Chocolate Lab pup!!
Slaughterbeck Floors is a great place to buy and have your hardwood flloors installed. I used them a few years ago to put in hardwood floors downstairs. Ever since I did that, I wanted to put them upstairs as well. I did that this past October. Staff at Slaughterbeck's are professional and extremely help -- from the office/store staff to the installers. I highly recommend them. I LOVE my floors!!
As a professional Remodeling Contractor in the South Bay, I have been using Slaughterbeck Floors for over a decade to work with me and my clients to provide the the best selection of flooring options and good service for my projects. Slaughterbeck's craftsmen are all experts and can be counted on to provide superior quality installations. My clients are always thrilled with the end product and I can always trust Slaughterbeck Floors to provide timely, clean and respectful service in my clients homes.
Joan and her team were excellent to work with. They were professional, timely and did a beautiful job installing our hardwood floor. I will definitely recommend this company in the future.
Hired Slaughterbeck Floors to a very difficult patching of a hand-scraped pecan floor. They did an outstanding job ... I was very surprised they could match the floor as closely as they did. The Slaughterbeck Team was very professional, on-time and did exactly what they said they would do. The crew cleaned was courteous and cleaned up each day. I am extremely pleased with the results.
Slaughterbeck Floors removed our old flooring and installed new wood laminate flooring and baseboards in our condo. Ryan, our installer, did a great job with the installation, answered our questions and fixed a few things that needed attention. He was very friendly and seemed to enjoy his work. He was very experienced and took great attention to detail. We are very pleased with our new floors and baseboards, it has made a huge positive impact on our home.
I only needed one bedroom refinished and several floor refinishing companies quoted me very expensive rates. I called Slaughterbeck Floors and they came within 24 hours. Joan Slaughterbeck said, "No matter how small the job, we treat everyone the same." I had to wait about 3 weeks because they are busy, but the floor looks perfect. The workers paid attention to every detail that we tipped each worker an extra $20 for their lunches. I want to say that if you get 3 quotes and Slaughterbeck is not within the range, you should go back to them and see if they will meet or at least come close to your other bids. You just might find yourself with top quality workmanship AND the price you're willing to pay.
Slaughterbeck floors did a great job of installing hardwood floors. The crew is very professional in every way. I saw them preparing for the sub floor very carefully, and make sure the environment (e.g. moist level) is meeting the standard when doing the job. The finished floor looks beautiful, and the quality is so much better than the flooring job with another company that we had before. They made accurate estimate of the delivery date and it's hassle free. They are also extremely clean. The whole process is streamlined. Joan the owner is a very cool lady and she is absolutely a pleasure to deal with! Her communication is clear and prompt. She accommodated our schedule and plan which we really appreciated.
Slaughterbeck removed old carpet and installed laminate flooring and baseboards in living room and hallways. The;y worked with us during our extensive selection process and never gave up as we tried to decide what to do. They did the work in a very professional manner and we are very pleased with the end product. Their price was very competitive. We would certainly look to them for future flooring needs.
Slaughterbeck floor owner and staff came through for us! We contacted them for fairly small job, tearing out our entrance hall tile and laying new hardwood. We also had some repair work in the kitchen. Joan Slaughterbeck was very realistic about the repair but the workers were great and the results exceeded our expectations. The new floor is gorgeous. The crew was pleasant and punctual and I am positive we will use this company again!
The job was completed exactly how we had discussed. Installers were nice, clean and had an excellent eye for detail.
We had an excellent experience with Slaughterbeck Floors! We had old oak hardwood floors replaced with beautiful hickory distressed pre-finished floors. Joan's team was very helpful in selecting the right material, provided a timely and competitive bid, and completed the project on schedule. The crew was very friendly, did an awesome job on the installation, and helped solve a few challenges we had with going with a thicker material than the original floor. We absolutely love our new floor and highly recommend Joan and her team!
Slaughterbeck Floors recently refinished our kitchen hardwood floor and added hardwood to an adjoining room. They did what they said they would do! They were timely and extremely clean each work day. Estimated time of the job was exact as well as budget. Part of the new floor was uneven which needed a threshold. Jim highly suggested putting the threshold at the smaller transition area rather than at the larger area, although at a higher cost, but we are very grateful at his suggestion. Dust was kept at a minimum as the cabinets and doorways were taped off. We highly recommend Slaughterbeck Floors!!
Excellent customer service, start to finish. We were treated well in the show room and were shown many examples (we already knew we were interested in cork floors). Many of the showrooms in the area don't have it on display. Jim did a great job measuring and estimating the quote. The installer was in and out in under two days. He worked efficiently and kept the area clean and tidy. We're happy with the floors and would recommend the product and the service to others.
Stephanie handled all aspects of our hardwood floor refinishing with integrity and in a professional manner. When the job was done and I had some feedback, she accepted my input in a very positive way. I would gladly do business with Slaughterbeck Floors again and in fact will be scheduling the next job in a couple of months
I have hired Slaughterbeck Floors as a subcontractor for several jobs as well as having them work on my home and for family members. They have a great showroom ,especially for hardwood flooring, and their installers are careful and attentive to details. I would not hesitate to recommend Salughterbeck Floors for any flooring job.
We are very happy with the work Slaughterbeck Floors did in our house. We love the way our new floors look. The workmen were courteous and polite, did their best to minimize dust, and finished the work right on time. We could not be happier.
Within a month after I had our oak floors refinished, our dog and cat both had accidents which left bad stains. One contractor came out and did not do a good job and subsequently wanted to replace the effected slats at a huge cost. Instead our Contractor suggested Slaughterbeck. Paul was out the next day to look at the situation and provided a very reasonable bid to refinish the areas involved. In short, my floor looks beautiful!! You'd never know we had pets!! Paul's team was great - punctual, hard working, put up temporary sheeting to block off the room from pets and kids, and they were dedicated to making the floor like new again!! I'm SO happy with how my floor turned out and highly recommend Slaughterbeck!!!
Paul is honest and doesn't Over promise! He is very detailed about possible expectations. There were no surprises. Miguel and Javier did a miraculous job of saving my original 1926 birch flooring even after it was cleared of asbestos.
It is not about when the project goes to plan but about when it doesn't. Going in, we knew there were a few unknowns with our new home's existing flooring situation. And we found them when Paul's crew came out to take up our floors. Most of the floors were glued down super-tight to our concrete slab. What was expected to be a 1-2 day pull-up ended up needing 5 days and machines to help get the floor up. Even after the planks were all up, there was a whole patchwork of glue residue that needed to be cleaned up off the concrete as well. I am grateful to Paul and his hard-working crew who had the patience and dedication to stick with the job.
Paul was also great at communicating and answering questions before and during this time. While he would not always respond to text messages, any time I called him, he would be available shortly. Even after hours.
Now the new floors look beautiful, and I have confidence that if issues do arise, Paul will be there to help us through it.
Paul is a class act and exactly the type of person I like to do business with. He's honest, hard working, transparent, reliable and takes the time to ensure a great experience. We have worked with Paul on multiple flooring projects over the past ten years and we keep coming back to him. His prices may not be the lowest, but with Paul you know that you're getting a high quality product, on time, to spec, without any stress.
Note that Paul recently took over this business, but we have worked with him across multiple companies.
Highly recommend.
We did not hesitate to call Slaughterbeck for hardwood floor installation after our first experience 5 years ago. Our job also involved refinishing the wood on our staircase and a small trim match on the threshold of our front doorway. Every step of the experience was handled thoughtfully and professionally, from the estimate to the installation. We happened to begin our project just as Paul was taking the reins from Joan and their transition was seamless. The crew led by Jose was detail-oriented, cleaned up beautifully each day, and communicated with us every step of the way. The Slaughterbeck team is committed to a quality experience and it shows. We would not hesitate to call them for any future flooring jobs and recommend them without hesitation!
This is a long overdue review for such a great work done by Jim and Mike. I placed an order for Masland carpet and the price was very reasonable as I did my homework comparing with many until I found Slaughterbeck. But what stop me here, not only the price, but the professional, the care, and ease of communication with Jim, his staff. The afterwork was simply amazing - it is needless to say about the great quality of the product. But I want to emphasize the work Mike did. The installation was quick and thorough - there was a hiccup on a broken ceiling light but they were candid about it and communicate and compensate the cost. Anyone who did a remodeling knows that accidents happen but it is who you work with that make sure a smooth transition of overcoming the problem. Last, it was my turn of forgetting to put the audio line down the carpet for my speakers, and it was very painful to do it myself without the tools to protect yourself from needles holding down the carpet. Mike came back immediately and reinstall the carpet with the audio wire tuck under the carpet. Slaughterbeck definitely win the 5 starts if not more from the beginning to the end of project.
This is the second time, I have used Slaughterbeck Floors for a large flooring job. This one was for all hardwood floors in a large octagonal house where there are no right angles and the house's layout twists and turns. The Slaughterbeck crew did a fantastic job much more quickly than I had expected. Jim did a great initial design job and Mike and his son Mason carried it out to perfection. This job had a lot of detailed custom work and it all turned out superb. Thank you Slaughterbeck Floors!
Francis Polansky, M.D.
Slaughterbeck Floors is a longtime local business with an excellent reputation. We have used them twice in the last three years for replacing both hardwood flooring, replacing resilient flooring, and refinishing hardwood flooring at two different properties due to water damage from a leaking kitchen appliance. I cannot recommend the highly enough. Our first experience was three years ago at a rental property we own and we selected them not only because of their reputation, but the fact they could replace the resilient flooring in the kitchen plus replace/refinish the hardwood flooring in the remainder of the house due to the water damage. As our tenants had to move out during the repair, time was of the essence. The replacement and refinish went perfectly and our tenants moved back in on schedule.
We just recently hired Slaughterbeck again to refinish the floor in the kitchen of our home after damage from a leaking dishwasher. The floor needed to be sanded down to bare wood, re-stained, and re-coated. It was an expensive refinish due to the fact that the majority of the floor had to be sanded with a palm sander to get under the toe kicks of the cabinets; only a very small amount could be sanded with the large floor sander. The crew was awesome and they went above and beyond to help us choose the proper color of stain to match the existing floor as well as replace a badly deteriorated exterior door sill that was not in the original scope of work. Our kitchen floors now look better than the day they were installed. We discovered a couple of very minor issues after the crew finished and Sherry, our project manager, handled them expediently and to our satisfaction. If getting the project done right is more important than getting it done for the lowest price, Slaughterbeck is an excellent choice in flooring contractors.
I would recommend Joan and her team at Slaughterbeck Floors to anyone. They are customer focused, honest, and did an excellent job installing the cork floor in our kitchen/family room remodel. They matched the stain perfectly for a transition piece between the family room and foyer.
Our experience with Slaughterbeck was exceptional! Slaughterbeck replaced our 20 year old Marmoleum floor in our kitchen. Sheri, the estimator, was spot on in the cost and materials needed with very little excess remaining which saved us a few dollars. Michael and Mason were master crafters! They were fast, efficient and detailed. Their recommendations to slightly adjust pattern and modified metal floors strips enhanced the final outcome.
They were super considerate of our house! They gently removed the appliances and returned all of the base boards and cabinets moldings n their previous condition.
Slaughterbeck Floors does it again - this time with epoxy flooring. We had Slaughterbeck Floors do our hardwood floors in our home which after 8 years we are still admiring. Now it was time to take care of our shop floors and they did a great job. We almost don't want to move our equipment in and cover any part of it. Mike and his team are great!
My contractor hired Slaughterbeck Floors to sand/stain our existing floors and install new wood in some areas that had been damaged by mold. Our floors are very old; the house was built in '66 and these could possibly be original. They had many deep razor blade marks and nail holes from various carpet installations. One room had huge screws drilled in to reduce squeaking. And since old floors were made with thinner wood, there is only so much sanding you can do so I wasn't sure it could all come out. Joan sent Miguel to do the job and he was amazing. The floors look like new! You would never know where the new wood vs old is. All razor blade marks and screw holes are gone, as well as the squeaking. Miguel was also very helpful with color. They had many colors to choose from, but none were exactly what I wanted. Miguel mixed various colors and took 7 attempts before we found the right mixture. He was so patient with me. Thank you Miguel!
Was referred to Jim at Slaughterbeck Floors by a neighbor and I'm so glad I called him. We originally had our floors done by another subcontractor and they did what I thought was a great job until a few months later when our floors started to lift. It wasn't until this past winter with all the rain when the floors started to bow and cup. So I called Jim at Slaughterbeck ASAP and he came out to assess my floor issue the next day, and sent his guys out to do repairs the following days after we met. I didn't get a chance to meet Miguel, but my neighbor told me he was the absolute best and he sure is. My floors are as flat as can be and you can't even tell he took the baseboards off. He did such a great job and even put on mini baseboards at the island so the wood that was cut inappropriately would not show.
Also wanted to note the office staff was very nice and helped get me on the calendar ASAP as I had a party five days after my initial call. No joke Jim was out there and had his guys do the repair within a few days.
I am very happy with the work and would totally refer them to anyone.
Had them remove 20 year old carpeting and refinish the oak flooring in my living room - dining area. Took 4-5 days just because of the process. Sanding, minor repairs, wood filler to achieve smooth surface, etc. Crew was on time, professional, hardworking, neat, cleaned up nicely behind themselves every day. Job was done on schedule as per bid. Can't ask for more.
We are about to redo our kitchen. One general contractor bid an allowance of $5k for an oak kitchen floor to match the living room dining area. Slaughterbeck's bid for the same kitchen floor is $2400. Will definitely use Slaughterbeck to do the new kitchen floor.
I've known Joan for many years, so I when we remodeled our house last year, I always expected I would check out Slaughterbeck Floors. What I didn't expect was just how high caliber Joan is with her clients. She personally went through myriad hardwood floor & carpet choices with us, and steered us away from making some bad decisions. She dropped by the site at a time convenient for my wife, and had all the measurements & the quote complete within a day. Ultimately, we ended up choosing a natural wool product for our upstairs bedrooms, which we are extremely satisfied with. The workers did a great job, clean job site and no problems. the billing process was easy & as expected. I am a satisfied client and am happy to recommend Joan to anyone looking for this kind of service!
we just had our cottage hardwood floors refinished by Slaughterbeck Floors, and they did a great job. I recommend them highly. Their phone is 408-379-5813. Joan is the owner and estimator and was easy to work with. Dominic did most of the work of sanding, staining, and oil based finish, and was fantastic.
I've used Slaughterbeck floors a couple of times now, for both refinishing of existing floors and install of new. Can't recommend them enough. In our first house when we pulled up the carpets and pad the floors were in awful shape. They were very honest with us that is was uncertain how the floors would come out. Well they exceeded our expectations and the floors came out great. Last spring we installed new hardwood in our home and refinished existing hardwood. Sherry was great to work with, responsive and professional. Her team that did the work were WONDERFUL, very nice and very careful with their work and clean up. I wish I could remember the name of the foreman on our job, but he took a lot of time to mix different samples for me to be sure that I was happy. I would for sure use Slaughterbeck again, we love our floors!
I have been using Slaughterbeck Floors for refinishing my hardwood floors since my contractor used them back in 2002. They will come out even for small jobs like one room. The floors when they are finished look beautiful. The workmen are polite and clean up after themselves.
Thanks Joan for a wonderful job!!! I always enjoy doing business with you because I know the quality of the product and workmanship will be excellent. The new carpet is like walking on marshmallows. So glad we upgraded the padding. Makes a big difference. And Mike and Mason were absolutely THE BEST!!!! Efficient, neat, and ready to answer any question I tossed their way. The quality of installation was superb. I will be back to see you when another carpet replacement requires your services.
Their pricing and customer service is excellent, and their crew was on time and respectful. They ripped out carpeting and subflooring, leveled my floor and matched my 98 year-old oak flooring perfectly. Although they warned the noise and odor might be disruptive to my tenants, it was minimal and an altogether positive experience. Thank you, Sherry!
We have been using Slaughterbeck Floors for double-digit years, and they are just finishing a complicated installation for us. Once again, their work and their workers are flawless, and Joan Slaughterbeck is a delight to work with, as a professional and as a person. We do not hesitate to leave their workers alone in our home. We recommend this business without reservation.
We worked with Slaughterbeck Floors to install Brazilian Cherry floors in the bedrooms of our new house, as well as to recoat existing hardwood floors that had worn over the years. We worked with Jim, and he provided excellent customer service throughout the process. The quoting process was straightforward, pricing was fair, and Jim was honest with his recommendations for maintaining the existing floors. He set clear expectations for when the job would start and how long it would take. The team that worked on the project was prompt and tidy, and the job was completed within the expected window.
We needed an area of one room to be patched, which required matching to floors that had been installed over 10 years prior. Jim was able to find stock of the old floor, but had to reduce the width of the planks in order to match exactly. This required extra work but his team completed this without issue. The transitions between the old and new floors look seamless. Jim was clear in his instructions for maintenance of our new floors. He also gave us very useful information on the coloring of Brazilian Cherry floors over time; he set our expectations appropriately for how the floors would look when first installed.
After the install, we noticed a few areas that required attention (minor surface imperfections). Jim's team returned promptly to address these issues. The entire team at Slaughterbeck has been extremely helpful in providing information throughout the installation process, following up on our phone calls, and closing out invoicing/payment.
Overall, we had a wonderful experience. We will be going back to Slaughterbeck for future flooring projects.
This will be the 4th time Slaughterbeck has installed flooring in our house for various rooms - We'd never go anywhere else. The attention to detail, Mike's suggestions to make the final result of our latest floor even better, along with his top notch installation - we couldn't be happier!
Slaughterbeck Floors did a solid job sanding and refinishing my living room hardwood floor, and installing a new luxury vinyl floor in my bedrooms. I originally thought that the bedrooms were hardwood (underneath some older carpet), and had an estimate for three rooms of sanding and refinishing. When the crew came to the house and saw that the bedrooms were laminate, not wood, they immediately called Joan, who in turn was ready for me to come to the shop right away to look at flooring options. Since it was right before the holidays - and right before movers were scheduled to move in my furniture, etc - time was of the essence. Slaughterbeck Floors was able to deliver on time, and the new floors are gorgeous. I would recommend them to anyone.
These guys refinished the wood floors in three rooms and a hallway in my house. Just perfect work. I couldn't be happier. Professional, reasonable price, high quality. I'll certainly be using them again.
I had Slaughterbeck install hardwood floors in my living and family rooms, on the stairs and landing. They did an outstanding job, fast, and efficient. Dan, the installer, was fantastic! He is a perfectionist, and his attention to details was obvious and much appreciated! I love the look, and will definitely hire them again! Highly recommended!
Look No Further And Hire Slaughterbeck Floors......Just Had My Original Hardwood Floors Done And They Are So Beautiful. What An Amazing Job. Im Still In Awe...Very Impressed And So Glad I Decided To Have This Done. I Can't Say Enough About This Company.
On Tuesday 8/2/16 I Called To Get An Appointment For An Estimate To Refinish/Resurface My Hardwood Floors. Jim Was Able To Meet With Me On Wednesday 8/3/16 ( Impressive ) The Response Time Was Excellent Because I Needed To Get This Done. Jim Was Very Pleasant, Kind And Knowledgable. It Was A Pleasure To Meet With Him. On Friday 8/5/16 I Received Via E-Mail The Estimate Just Like Jim Had Promised. The Estimate Was Definitely In My Budget. I Called On Friday To See About The Schedule And Far Out They Were Booked. I Spoke With Stephanie Who Was Very Nice And Said They Had A Cancellation On Wednesday 8/10/16 I Took It, Knowing From Jim, They Weren't Available Until September.. I Then Received A Call Later From Joan Who Said They Had A Cancellation For Monday 8/9/16 Now That Was Great.
Joan Asked If Could Come In To Their Store To Give Them A Deposit ( All Companies That I Had Estimates From Require This ) I Am So Glad Joan Asked Me To Come In. Their Store Is Beautiful With Lots And Lots Of Displays Of Color. They Also Sell Carpet, Linoleum, Pretty Much Whatever You Need To Change Your Flooring. I Was Amazed. Slaughterbeck Floors Is A Hidden Gem. You Need To See It For Yourself! Joan And Stephanie Were Very Friendly, Helpful And Kind. Antonio And His Crew Are The Hardest Workers. They Were Thorough And Very Clean. Antonio Always Kept Me Informed About The Job. They Were Always On Time. Most Importantly Antonio Made Sure I Was Happy During The Job. He Didn't Wait Until The End, This Way If You Want To Make Changes, He Was There For You. I Must Say This Job Was One Of The Most Accommodating And Went Smooth With No Stress Whatsoever I've Experienced In A While. Antonio Has Exceptional Customer Care. He Is Very, Very Thoughtful And Kind.
So, With That Being Said.......I'd Like To Thank....Jim, Joan, Stephanie, Antonio And His Crew For My Beautiful Hardwood Floors. They Look Excellent, So Beautiful. What Is More Important Is How You Value Your Customers. You Made Me See Again That A Job Doesn't Have To Be So Difficult. It Was A Pleasure Doing Business With All Of You. I Am Glad I Found Your Company. I Highly Recommend Slaughterbeck Floors And I Will Never Ever Look Anywhere Else For Flooring. You Have A Customer For Life!!!!!!!!!!!
Love this locally-owned outfit! The previous owner of our house in Willow Glen, a real "Do It Yourself-er", not only installed really awful bamboo flooring, but did it incorrectly. For the last two months, all in this house have been tripping over the threshold of our den floor that was both buckled and bounced like a trampoline. Fixing it was a relatively small job most flooring providers wouldn't even quote (I know this because I must have spoken at least half a dozen contractors). But the lovely and highly-knowledgeable folks at Slaughterbeck not only made the time, but did an absolutely flawless job in fixing the problem and for a very reasonable price. Refreshing to find a business so focused on quality and customer service!
Slaughterbeck was great to do business with. They were on time and very polite. The crew sealed off our kitchen so dust wasn't an issue in the rest of the house. We ended up finding a couple spots that needed touching up when done. They came back and recoated the whole floor and fixed the issue without any question. The only issue is that they are very busy so scheduling took a while. Overall, very pleased and would use them again.
I had a very positive experience with Slaughterback Floors. The owner, Joan, came to my house and gave her recommendations. She was super friendly, helpful and efficient. The installer came right on time and was also very friendly and did excellent work. It was a pleasure dealing with everyone at the company.
After my tile store fail, I started to think about other flooring options for my first house project. I stopped in today to check out this shop, very close to home, easy to find, and plenty of parking.
Since, I have exactly what I want in mind I really need a salesperson to point me to the right display so I can make my choice. What did I find? Exactly that! Stephanie was helping a couple but took a moment to ask if I knew what I wanted and pointed me to exactly the displays that I needed. She was able to alternate her attention between me and the couple already there. She answered all of my questions and offered for me to take home a large loaner sample. Pricing and availability work in the budget so this was a total win!
Love this great flooring source find! Excellent customer service!
Wow! We are so happy with our new Armstrong Alterna kitchen floor. Our experience from start to finish with the Slaughterbeck team has been beyond our best expectations. Jim spent a lot of time answering questions about the prep that I wanted to do before the installation. Mike did an excellent job with layout and tended to every detail to make sure I got the quality I expected. I can't wait to use them again for upcoming projects in the rest of the house.
We had Slaughterbeck Floors install new carpet in our house after a big remodel. This was our third project with them and they did an excellent job. The quality of the installation was really exceptional. Dealing with Joan and Sherry was really easy and even fun. I did get a quote from another store for comparison. I had a miserable experience getting that quote and it was higher. I am very happy to recommend Slaughterbeck Floors.
Seldom have I seen so many totally positive reviews for a home service business like this one, and I want to add that I agree with every one of them. You simply cannot make a better choice for flooring than Slaughterbeck Floors. They have quality products, as you'd expect. What is extraordinary is the professionalism of every member of the staff and each one's interest in making sure you are completely satisfied and happy.
Everything about this company is first class and very professional. Jose and his crew did a beautiful job of refinishing our floors, and all of the ladies in the office are awesome. Everyone was very respectful towards us, and answered all of our inquiries immediately. We couldn't be more pleased with our "new" floors! Thank you, Joan!
Recommended by our designer, Joan was very knowledgeable and informed us of requirements for having a new, beautiful wood floor installed over a slab surface. They installed a gorgeous, engineered wood throughout our home and bedroom carpet we requested. Maybe not the cheapest but we got a solid, quality job. "You get what you pay for..." Would definitely recommend to others.
Slaughterbeck came out to install engineered hardwood on a concrete slab. The job was expected to be completed within 4 days. After removing the carpet it was decided the concrete slab needed to be leveled before installing hardwood. I was well aware of the possibility when Joan came out to do an estimate. The job took longer than expected and it was well worth it. The floors are absolutely beautiful and I could not be more happy!! I had a stellar team of guys (Dominic, Daniel, Tony, Eddie) working on my floors!! Not only was I happy with the end result, I was impressed with the entire process. They were professional, considerate, hardworking, and they took pride in their work. The guys really know their craft and were most helpful in answering all my questions and providing honest feedback.
I had only one bedroom floor to refinish and some companies wouldn't even call me back. Those that did call back quoted me exorbitant prices. When I called Slaughterbeck, Joan Slaughterbeck came within 24 hours and said, "No matter how small the job, we treat everyone the same." Yes, they are very busy and we had to wait 3 weeks to get the job done, but it was done to perfection. The workers paid attention to every detail. We were so happy that we tipped each worker $20 for lunch.
Slaughterbeck Floors was voted 2013 Readers' Choice Award for Best in Silicon Valley. It is an award they have earned.
I want to add that if you get three quotes and Slaughterbeck is not within your range, I suggest that you go back to Joan and let her try to match a quote that you received. You just might get the price you want AND top quality workmanship.
We just had a great experience.
1. very professional. When I first met Joan to get an estimate, she immediately pointed out some of our existing floors seem to have moisture underneath. And it turned out to be the case. No other companies noticed anything.
2. High quality work. The crew carefully prepared the subfloor, and they wouldn't compromise quality to rush the work. They also made suggestions to their best knowledge. Our home with the new hardwood floor looks beautiful.
3. Pleasant communication. It's a pleasure talking with Joan - she is always clear and to the point. She accommodated our schedule even though it was difficult. Stephanie is very nice too and recommended professionals to our other projects.
Other: Their price is not the lowest that we quoted. But we still chose them because we only have one chance to make the floors right. We don't want to deal with any problems or squeaky floors in the future. If you think like me, try Slaughterbeck Floors!
Slaughterbeck Floors just completed a job in our Willow Glen Home.
We have a difficult schedule and they were great about our request for a later start time. They completed the job on time and exceeded our expectations with a beautiful entry way-- They are professional and punctual. I really liked Joan,-- she is straight forward and honest, with an office staff that is responsive and efficient. I will be calling them again!
Excellent customer service, start to finish, from showroom demo, to sales call through impeccable installation of our cork floors. We're pleased with the service and the product. We plan to hire Slaughterbeck again in the spring to refinish our bamboo floors. Thanks, Steven Katkowsky for the recommendation.
When I decided to get rid of the final patch of carpet in my house, I went to many different places, comparing their knowledge, showrooms and prices, from big box 'depots', large new home option installers counties away and a few smaller local companies I found on Yelp. Lowe's was a mess, rude, 'gotta-run-to-the-next-job' estimator and 'couldn't-care-less' store help. 800 floors were nice enough but worked with inferior product (very dissimilar, 1 to 4ft length). San Jose Hardwood was also helpful, but had a troubling disclaimer in their contract they wouldn't remove. Slaughterbeck had the best showroom, with large patches of different woods on their floors. Two impressive pieces show they have longtime proud craftsmen, not disposable temp workers - one made of log sections and another a 'radiant sun' potpourri worthy of being in the wall. I had to wait over a month for a install date, but I figured it was like restaurants - you can wait 1hr for the good one or just walk in next door, where they are near empty. Workers showed up on time, where very courteous, knowledgeable and cleaned up before leaving. One small issue with a trim piece was resolved promptly a couple of days later (piece had to be ordered). Even though the job was done and they had been paid in full, I felt I was still their top priority (I have seen with other companies the devastating effects that the last payment can have on the customer importance - not here). I wish there were more companies like Slaughterbeck.
Slaugherbeck Floors exceeded our expectations when they refinished our oak hardwood floors. We had some boards that were water-soaked and had to be replaced. When Slaughterbeck finished, we couldn't tell where the new boards started and the old boards ended. They suggested polyurethane instead of oil and the floors look spectacular. They replaced our molding, at our last-minute request. Every turn and end is finished. Every threshold is in place. We plan to have them put cork in our kitchen and carpet in our den. Their work was worth every penny that we gave them.
This company is excellent! Their workers are highly professional and very careful about minimizing the impact on the rest of your home. Perhaps even more importantly, when difficulties arise they make an extreme effort to resolve them to your satisfaction. We have used them twice for hardwood flooring installation and would not hesitate to use them again or recommend them to others.
GREAT SHOWROOM! These guys have the the biggest, most extensive showroom in the area. They were knowledgeable and extremely helpful finding the color and type of hardwood floor that we wanted.
The team from top to bottom is knowledgeable, helpful, experienced with know-nothing first time customers like me -- I learned a lot, got helpful direction and guidance to make good choices in flooring and carpet. Just for starters. Installation was timely and tidy. 4 years later replacement of a cat-soiled room's carpet was the same -- they had records (and actual human memory) of the job, ordering and scheduling was comfortable & simple. In addition, and of great importance, this local small business is trustworthy: it was a relief to have no second thoughts about scheduling install w/o regard to my being there. So easy and such a load off one's mind to work with folks of Integrity as well as excellent knowledge of their products, business, and craft.
Slaughterbeck just replaced our downstairs carpet with cork. The installers were prompt, efficient and very professional. The entire process was very well conducted. We are extremely happy and will probably use them again. Their prices were very competative.
Recently used them to replace our family room floor. Jim is really nice and their workers did a high quality installation job. Additionally, they were very careful about keeping the dust and dirt off of the newly installed part of the wood floor while working their way across the room and they did not install any pieces that had a slight flaw to it. Not all workers are so considerate! Another contractor we had used before (Johnny's Flooring) was so careless that they tracked in so much dirt and saw dust that the brand new floor already showed many scratches by the time they were done installing it. So thanks to Slaughterbeck, our new wood floor actually looks brand new this time!!
About ten years ago Joan's team installed new wood floors in our old house and just a few weeks ago they refinished some old wood floors in our new house! In both cases, Slaughterbeck Floors did high quality work.
This company put in my hardwood floors in living areas, some carpeting in bedrooms and I later called them back to install laminate in the laundry room. They were clean and timely. People come into my home and rave about the hardwood flooring. Great family owned business with tons of integrity.
I highly recommend Slaughterbeck Floors!
Positive: Professionalism, Quality, Responsiveness
Very friendly and helpful, I would recommend and will continue to use for future projects.
Great local place to get flooring. They have a broad selection of carpet and hardwood flooring. The ordering and installation process was seamless (no pun intended - especially since we can't see any seams in the carpet 😊). The staff is very friendly and helpful and the installers were very clean and professional. Prices were on par with other competition, so very happy we decided to go with them. They even helped find a color pen to help hide dings in our hardwood floors. Definitely a recommend!
We’re more than satisfied with the work done. This company is so professional, responsible and the attention is way beyond, since the moment when you get there until the work is done, you feel that sensation of satisfaction and happiness, and the results are the best!!! Thank you!!
Excellent experience with the entire staff and installation of new hardwood floors.
Great showroom, and helpful staff. They did a great job.
Great variety. You have to check out their custom real wood floors
I have had the pleasure of working with Joan Slaughterbeck and her team for many years, both as a General Contractor (Harrell Remodeling) and as a customer at my own home. They have experience with all kinds of flooring installations and products, and very conscientious staff from the initial contact through completion of the project. Some of the most important aspects of my experience with them have been their concern with quality and their dedication to customer service. I highly recommend them.
My wife and I wanted the hardwood floor job done right so we chose Slaughterbeck Flooring. From start to finish careful attention was given to our specifications. The workers were punctual and completed the work on time. It was such an improvement over previous work another flooring outfit did five years ago. Without reservation we recommend Slaughterbeck Floors for your flooring needs.
Lee & Pam Leonard
This company put in my hardwood floors in living areas, some carpeting in bedrooms and I later called them back to install laminate in the laundry room. They were clean and timely. People come into my home and rave about the hardwood flooring. Great family owned business with tons of integrity.
Replaced the carpet in our living room with hardwood. Paul is extremely knowledgeable and was very patient in answering all of our questions and concerns. Everyone at Slaughterbeck, from the receptionist to the installers, is extremely kind and professional. Mike and Mason did an amazing job installing the flooring and made sure we were informed during the process. Had an amazing experience working with them and will continue to work with them for any future projects!
Slaughterbeck did a great job of refinishing our maple floor, much better than our previous job. It was done while we were out of town and we had no problems. Very professional and trustworthy.
Positive:
Punctuality, Quality, Responsiveness, Value
We had our hardwood floors refinished. Could not be more pleased with he quality and professionalism of this company. Jose went over and beyond our expectations. This was a complex job and he gave 150% effort to make sure I was happy with the results. I believe I have found he best! When we replace our carpet I’ll be callng them😀
"I was thrilled to work with Slaughterbeck Floors! They were a subcontractor for a remodel, and they stood out as one of the best subs working on our house. Paul was easy to work with and they accommodated our schedule working weekends and a holiday to do work when we were away. Dust control was managed well, and they did a fantastic job matching the floors (stain and material) from an existing hallway and our entry into a new addition. Highly recommend!"
"I had used Slaughterbeck Floors 3 times since 1990, so I knew the quality of their work and I trust them completely.
After a full home remodel, completed in November 2023, I noticed that the company hired by my contractor to refinish my 80 year old oak floors did an awful job, almost ruining the wood. There were ripples on the floors throughout the house, sanding circle scuffs at the doorways, and holes and flaws pretty much everywhere that had not been filled. In addition, there were gouges in the kitchen area where the workers had dragged appliances into place. It was a mess.
I called Slaughterbeck and Paul came out to access the issues and agreed to take on this very challenging "fix" job. He put one of his best guys on the job which I appreciated so much.
Dominic was AMAZING! He turned a really bad situation into a beautiful floor. His expertise was evident in every aspect of his approach. From educating me about the issues he saw, proposing solutions to fix the issues, and communicating with me through the entire process. The result was incredible. I am so happy with the result and with the experience I've had with Slaughterbeck every step of the way. Fantastic customer service, knowledgeable and talented staff, and craftsmen who really care about getting it right.
Thank you to the entire company for helping me with a really difficult issue."
"Have been so happy that friends recommended Joan and Slaughterbeck Floors to me when I was considering having floors refinished that had been hiding under rugs for years. Visited their showroom and decided to continue with the project. Could not have been happier with the results and working with the people from the company. Will return to them again for any floor or carpet work that needs to be done."
"We highly recommend Slaughterbeck Floors…very professional, but you feel like they are friends. They make you feel that you are their top priority"
"This company is tops…they are honest, arrived when expected, completed a neat job, and were easy to work with."
"Great family-owned business with tons of integrity."
"Great job! Would definitely use you again and refer to friends."
"You were right, Joan—the floor looks brand new! I love it!"
"Thanks a million, Joan. The floor looks beautiful, and your workers
were thorough, polite and considerate. I'm recommending you to some friends!"
"Had Slaughterbeck Floors do my new install last year. We were so impressed with them, that when the time came to redo our existing 55 year old oak floors, we didn't bother to get other bids or estimates. They just finished our three rooms and hallway project early. Perfect. Crew "said" they would be here at 8:00AM. There got here at 7:50!! Day two, they again said 8AM. Here at 7:40. Third day a repeat of the others. Final day, same thing. Finally a company with integrity and honesty. This was a bill I did not mind paying early!! On a scale of 1 to 10 (10 being the best you could ever get), I would rate Slaughterbeck a solid 10."
"We are very happy with the finished product and have already referred you to two other friends."
"Slaughterbeck Floors did excellent work, and the men were extremely courteous. I couldn't ask for anything more."
"When you assigned Michael to install our kitchen tiles, you said 'You will like him.' Not only do we like him, we wish he was a General Contractor, so we could know every tradesperson he employed would meet Michael's standard...So, once again, we are so impressed by the company you and Jack built. Thank you so much."
The floors are gorgeous! We are so pleased. Antonio, Jose, and Rosalio (did I get his name correct?) did a beautiful job and were pleasant to have around, which is a plus for me since I work from home. Please tell Antonio, Jose, and Rosalio how pleased we are--and also thanks again to Jose, Vladimir, and Brian (I hope I haven't forgotten anyone) for their work on the first round of hardwood flooring.
Many thanks to you, too, Jim. You've been wonderful to work with. I've appreciated your explanations, communication, pleasant demeanor, and integrity. From my very first visit, everyone at Slaughterbeck Floors has been friendly, helpful, and very accommodating--and not pushy. I really appreciate your approach to sales, which is so oriented to the customer's needs rather than being driven by the desire to simply make a sale. Needless to say, should Greg or I have the opportunity, we will highly recommend Slaughterbeck--and, of course, if we need more flooring, we will be back!"
"Many thanks to both of you for your excellent presentation to the WVC Interior Finish Materials class yesterday. I had some good feedback from the students, that they really learned a lot about carpeting. You had great samples to show, and we appreciated the four types of pad you had for them to cut up for their projects. Thanks again for taking the time out of your busy day to help the students. And thank you Joan for making this happen! It was very much appreciated."
"As a satisfied customer for more than 35 years, Slaughterbeck Floors has always provided up-to-date product knowledge, a competent staff, and superb workmanship with an eye on the details. That’s why I’m confident when recommending Slaughterbeck Floors to others. They do a great job!"
"When we decided to change our carpet in our condo to luxury vinyl tile, my sister referred me to Slaughterbeck Floors. She had used them when remodeling her own home and appreciated that they were locally owned and was happy with their work. We enlisted their help on her recommendation and were not disappointed. They were professional, courteous, and kept us informed every step of the process from initial choosing of our product to full installation. I was so impressed with their work that I enlisted their help on replacing carpet with luxury vinyl tile a year later. I would not hesitate to recommend the team at Slaughterbeck Floors to anyone looking to have their floors done."
"The level of service that Sherry and the team at Slaughterbeck Floors has been outstanding. Their expert advice allows us to give our customers accurate estimates and great product selection advice. Their installation work is top notch–they stand behind their product and work, so we know that our customers will end up 100% thrilled with their new floors."
"I went into this project with great concerns. I can tell you, it was unwarranted. From the first time that I met your guy Jim, it was clear your company would do the job to my satisfaction. And, I’m fussy. The worker’s attention to detail, willingness to make the best happen, knowledge about what works best and what will look the best, create an unbeatable situation. Jim was always on time. He always responded to calls or email timely and professionally. I am so pleased that I chose Slaughterbeck Floors to resurface our wood floors. What a difference it makes. Thank you so much for a job well done."
"Outstanding! I have had Slaughterbeck Floors do my floors before, and each time, in each house, they have done outstanding work. I also had the carpeting done under tight schedules for a wedding. Joan and her team were absolutely fantastic!"
"Work was excellent, workmen pleasant, polite and knowledgeable. Extremely satisfactory, will recommend to friends"
"I think you guys are great and we LOVE our new floors!! Thank you!"